Effective Date: July 2025
Srinivasa Caravans (“Company”, “We”, “Us”, “Our”) operates the website www.srinivasacaravans.com. (the “Site”) and provides caravan booking and related services (the “Services”).
1. Information We Collect
- Personal Information: Name, email address, phone number, postal address, booking details, and payment-related information.
- Booking & Transaction Data: Caravan booking details, preferences, payment history.
- Financial Information: Processed via secure third-party gateways such as Razorpay. We do not store card, UPI, or banking details.
- Technical Data: IP address, browser type, device details, access times, and cookies for site functionality and analytics.
2. How We Use Your Information
- To process bookings, payments, and confirmations.
- To send booking updates, invoices, and promotional offers (opt-out available).
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraud.
3. Payment Processing
All online payments are processed securely through third-party payment gateways, including Razorpay. We do not store your card details, UPI IDs, or banking credentials on our servers. By using our services, you also agree to Razorpay’s policies and terms.
4. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with:
- Payment processors (e.g., Razorpay) for secure transactions.
- Service providers who support business operations (hosting, analytics, customer support).
- Law enforcement or government agencies, if required under applicable law.
- Successors or business transferees in the event of a merger or acquisition.
5. Data Security
We use reasonable technical and organizational measures to safeguard your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
6. Your Rights
- Access, update, or correct your personal data by contacting us.
- Request deletion of your personal data, subject to legal requirements.
- Opt-out of promotional communications via the unsubscribe option.
7. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but certain features of the site may not function properly.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance of the updated terms.
10. Contact Us
For questions regarding this Privacy Policy, please contact:
Srinivasa Caravans
Door No. 22-19 1/2, Ravindra Nagar,
DBR Hospital Road, Near Sree Convention Hall,
Tirupati – 517501, Andhra Pradesh, India
Phone: +91 97767 77555
Email:
srinivasacaravans@gmail.com