FAQs

Our luxury caravans feature plush queen-size beds, fully equipped kitchenette, climate control, onboard Wi-Fi, and a private bathroom with hot shower. Every vehicle undergoes rigorous cleaning and maintenance before your trip.

Each caravan is GPS-tracked and monitored 24/7 by our operations team. We provide roadside assistance, emergency SOS buttons, and pre-trip safety briefings. All drivers are fully vetted and trained for long-distance travel.

Absolutely! Whether it’s a birthday, anniversary, or a photography trip, we offer add-ons like bespoke linens, themed décor, gourmet kitchen kits, and premium audio/visual systems. Just let us know at least 7 days in advance.

Our 24/7 support hotline connects you to a live travel expert for route changes, mechanical assistance, or local tips. We also send daily check-ins via SMS to ensure everything is running smoothly.

Yes—our “Pet-Friendly” fleet comes with easy-clean flooring, secured pet cabins, and complimentary water bowls. Please inform us at booking so we can prepare your caravan accordingly.

We recommend booking at least 14 days ahead for standard trips, and 30 days ahead for custom itineraries or peak-season travel. Last-minute reservations may be accommodated subject to availability.

In the unlikely event of a breakdown, our 24/7 roadside assistance team will dispatch a mobile mechanic or tow service within 2 hours, and arrange a replacement caravan if needed to keep your journey on track.

Extensions can be arranged up to 48 hours before your original end date. Simply call our support hotline and we’ll check availability, adjust your itinerary, and process the additional days on the spot.

We send a detailed pre-departure checklist by email 3 days before pickup, covering packing tips, route maps, safety briefings, and how to use every onboard feature. A live orientation is also provided at handover.